Frequently Asked Questions - Riding and Preparation

We have several jackets, riding pants, gloves, boots, and rain gear for use. However, most people bring their own gear, so we are limited in the variety and sizes of the clothing that we have available. We encourage you to bring your own gear when possible.  

We have over 60 high-quality helmets in sizes XS to XXL that you can use. However, we do not guarantee that items are stylish, waterproof, or functional or that we will have your size. We do not take reservations for gear.

If an item is returned dirty or smelly, we charge a $10 fee per item for cleaning.

You do not need to bring a GPS unit. We have the most comprehensive and most up-to-date GPS systems available for Ecuador.

We are active users and contributors to the Open Street Map project.  This means that we constantly monitor changes in route and update our GPS units frequently, providing you with the country's most accurate maps.  No other rental company in Ecuador has our expertise in GPS systems and mapping.

Yes.  All of our motorcycles are equipped with luggage systems or saddlebags. For details, please see the motorcycle details under the "Rental" menu above.  The luggage that the motorcycle is equipped with or is provided with is listed in the tab marked "includes."

Yes, we have lockers available to store your luggage before, during or after your rental or tour. You may bring your own padlock.  We do not charge anything for this

Our motorcycles are all late models, from high-quality top manufacturers, professionally and meticulously maintained by our own in-house crew of highly trained mechanics, so the chance of a breakdown is minimal.  

In the event of a breakdown, you would contact us using the provided pre-paid cell phone. We will walk you through a series of troubleshooting steps to see if we can fix the bike over the phone with our technical staff.  If not, we may either direct you to a local mechanic (we have a network of trusted mechanics throughout the country) or rush a replacement motorcycle to you so that you can continue your adventure without unreasonable delay. Please note that "Breakdowns" do not include events such as flat tires, leaving lights on and wearing down a battery, or running out of gas - which is out of our control.   With our large fleet of motorcycles, you can rest assured that a breakdown will not mean an end to your vacation, guaranteed.