Recently, something pretty special happened: Ecuador Freedom Bike Rental was awarded “Most Trusted Motorcycle Company – South America” by LuxLife Magazine.

 

You don't get trust by simply showing up, creating a slick-looking website, or focusing on crafty marketing. It's earned – slowly, over years and years of being consistent, having integrity, and always matching your words with your actions. 

 

Let’s face it: motorcycling has its inherent risks, and we know it takes a leap of faith to travel to a foreign country, especially when you're investing your hard-earned money and precious vacation time and expecting the adventure of a lifetime. That's why trust is the foundation of everything we do at Ecuador Freedom, and we never take it for granted. How do we build that trust?

 

 

• Honesty: We believe in setting realistic expectations. What you see on our website and in our brochures is what you get; we don’t embellish or exaggerate just to sell tours. We're transparent about our routes, safety, accommodations, and the overall experience. We prefer truth over hype, because it gives you the confidence to relax and enjoy the ride. And we’d rather over-deliver than over-promise. 

 

• Consistency and reliability: Our team is like family. Many have been with us for years, and they share our commitment to trustworthiness. They show up on time, keep their promises, and are always ready to go that extra mile. When you arrive at our headquarters, you'll even get their personal phone numbers - with a genuine invitation to reach out anytime you need support. Plus, we have staff available 24/7 to handle any unexpected situations. 

 

 

• We show up when it counts: Remember that time we rescued world travelers Charly Sinewan and Gravedad 11, who were stranded overnight on a muddy high-elevation mountainside? We don’t shy away from challenges and are always prepared to assist riders, no matter what kind of wild situation they encounter.

• Performance, not just promises: We've carefully chosen our hotel and activity partners, keeping only those who consistently deliver excellent service and honor reservations. It's not about being perfect; it's about being reliable and responsive. 

• Knowing when to say "no": If we can't do something or don't have the expertise, we'll be upfront about it. We'd rather be honest than leave you with unmet expectations and disappointment. 

• Trusting our riders: over the years, countless riders have chosen our motorcycle and 4x4 rentals and self-guided tours, and guess what? We take you at your word, too. And when we entrust a bike or a 4x4 to you, we know you’ll return it in good shape (and with a collection of unforgettable memories). 

 • Commitment to quality: at Ecuador Freedom, we choose reliable motorcycles and consistently make the investment to thoroughly service them in-house. Our team of skilled mechanics and suspension experts understand how important it is to keep the entire fleet in top-shape so that our riders avoid the hassle of breakdowns and have a smooth, trouble-free journey each time.